Refund policy

Return and Refund Policy

Every item at L&H Faith Collective is printed just for you after you order. Because nothing is pre-made or held in stock, we're not able to accept returns or exchanges for change of mind, wrong size, or wrong color choice. Please check the size guide on each product page before ordering.

Damaged, defective, or misprinted items

If your order arrives damaged, defective, or printed incorrectly, we'll make it right with a free replacement or a full refund. Contact us within 30 days of delivery at lhfaithcollective@gmail.com with your order number and a photo showing the issue. We'll respond within 2 business days.

Wrong item received

If you receive something other than what you ordered, contact us within 30 days of delivery and we'll ship the correct item at no cost to you.

Lost or undelivered packages

If tracking shows delivered but your package hasn't arrived, please check with your household and local carrier first, then contact us within 30 days and we'll help resolve it. Packages returned to us because of an incorrect or incomplete shipping address can be reshipped once the correct address is provided, though a reshipping fee may apply.

Order changes and cancellations

Because production starts quickly, we can only change or cancel an order before it enters printing. Email us right away and we'll do our best.

Refunds

Approved refunds are issued to your original payment method within 5-10 business days of approval. Original shipping charges are refunded only when the fault is ours.

Contact

L&H Faith Collective, 1734 R St, Eureka CA 95501, United States. Email lhfaithcollective@gmail.com.